1. Check in time: From 14:00 Check out time: Before 12:00 noon
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Early check in and late check-out fee (subject to availability)
Early check in before 10:00 or late check-out after 18:00: 100% 1 night room charge
Early check in from 10:00 to before 14:00 or late check-out from 12:00 to before 18:00: 50% 1 night room charge
Early check-out: 1 night penalty -
No-show charge: 1 night room charge
2. Deposit Policy:
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Guarantee by bank transfer.
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Banking details:
Name: Amanaki Limited Liability Company/ Cong ty TNHH Amanaki
Bank: Vietcombank – Thao Dien Branch
Account No.: 026.100.346.1602
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Individual Guest guarantee credit card booking (FIT booking):
Every guest who wants to make a reservation has to make a deposit of 40% of the total amount to confirm the reservation. The rest of the amount shall be charged at arrival day.
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Group Guest:
Every Group who wants to make a reservation has to make a deposit of 40% of the total amount to confirm the reservation. The rest of the amount shall be charged according to terms set in the Group Contract and/or Offer.
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Corporate Guest:
A Corporate Guest is a person that is using Amanaki’s services based on a contract between Amanaki and a company or other business organization.
Every Corporate Guest who wants to make a reservation has to make a deposit of 40% of the total amount to confirm the reservation. The rest of the amount shall be charged according to terms set in the Corporate Contract and/or Offer.
3. Cancellation/ No Show Policy:
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Once a reservation is confirmed, please notify us by fax or email of any cancellation or modification of the booking at least 2 days (48 hours) before arrival for FIT bookings
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The corporate booking is allow to modify or cancel the reservation by email or fax at least 10 days before arrival.
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And 2 weeks before arrival for Group bookings in order to avoid a charge of 1 night’s stay to be imposed.